NATURAL CARE SERVICE

Each CUCKOO water purifier is maintained through periodic servicing to ensure every water purifier is perfectly maintained. Equipped with top of the line technology, the water purifiers are tended to every 4 months by our team of professionals who are trained to replace filters and clean the machines internally as well as externally.

Filter Replacement Schedule

4
months
Sediment Filter
8
months
Pre-Carbon Filter
12
months
Natural Filter
12
months
Nano Positive Filter

Check List

Natural Care Service Visit
Filter replacement
every 4 months
1-to-1
Customised and
professional service
Electro-Steriliser
On water tank for
selected models
Steam Sterilisation
For water tank and
faucet
NCS 15-Point Check
Ensure each part is
functioning well and clean
Additional Care Service
Steam sterilisation for
chopping board and sink

NCS 15-Point Check

  1. Adapter
  2. Power Point
  3. Top Cover
  4. Bottom Cover
  5. Water Tray
  6. Water Faucet
  7. Water Tank
  8. Tubing
  1. Connector
  2. Hot/Cold Switch
  3. Child Lock Safety Button
  4. Filter 
  5. Touch Cup/Level
  6. Machine Body
  7. Service Sticker Explanation

NCS 15-Point Check

  1. Adapter
  2. Power Point
  3. Top Cover
  4. Bottom Cover
  5. Water Tray
  6. Water Faucet
  7. Water Tank
  8. Tubing
  9. Connector
  10. Hot/Cold Switch
  11. Child Lock Safety Button
  12. Filter 
  13. Touch Cup/Level
  14. Machine Body
  15. Service Sticker Explanation

1. Switch on the steamer

2. Unplug the old filter(s)

3. Flush the new filter(s)

4. Use the steamer to sterilise the water tank

5. Sterilise the faucet

6. Install the new filter(s)

7. Additional NCS – Sterilise the sink and chopping board

8. Update the records on the service card

Price List

Service Price (Per Year)

ICON RM550.00

XCEL RM550.00

FUSION TOP RM400.00

KING TOP RM424.53

PRINCE TOP RM600.00

JAZZ RM566.04

IRIS TOP RM518.87

MARVEL RM330.19

QUEEN STAND RM650.00

KING STAND RM480.00