WATER PURIFIER CUCKOO+ CARE SERVICE

Each CUCKOO water purifier is maintained through periodic servicing to ensure every water purifier is perfectly maintained. Equipped with top of the line technology, the water purifiers are tended to every 4 months by our team of professionals who are trained to replace filters and clean the machines internally as well as externally.

Water Filter Replacement Schedule

4
months
Sediment Filter
8
months
Pre-Carbon Filter
12
months
Natural Filter
12
months
Nano Positive Filter

Check List

CUCKOO+ Care Service Visit
Filter replacement
every 4 months
1-to-1
Customised and
professional service
Electro-Steriliser
On water tank for
selected models
Steam Sterilisation
For water tank and
faucet
CCS 17-Point Check
Ensures each part is functioning
well at optimum cleanliness
Additional Care Service
Steam sterilisation for
chopping board and sink

CCS 17-Point Check

  1. Power Point
  2. Adapter
  3. ON/OFF Switch Button
  4. Child Lock Safety Button
  5. Tubing
  6. Connector
  7. Temperature Check
  8. Clarity Check
  9. Water Tank
  1. Filters
  2. Water Faucet
  3. Touch Cup / Lever
  4. Water Tray
  5. Top Cover
  6. Bottom Cover
  7. Machine Body
  8. Service Card / Customer Update

NCS 17-Point Check

  1. Power Point
  2. Adapter
  3. ON/OFF Switch Button
  4. Child Lock Safety Button
  5. Tubing
  6. Connector
  7. Temperature Check
  8. Clarity Check
  9. Water Tank
  10. Filters
  11. Water Faucet
  12. Touch Cup / Lever
  13. Water Tray
  14. Top Cover
  15. Bottom Cover
  16. Machine Body
  17. Service Card / Customer Update

Step 1 of CUCKOO's Water Purifier Natural Care Service is to switch on the steamer.

1. Switch on the steamer

Step 2 of CUCKOO's Water Purifier Natural Care Service is to unplug the old filter(s).

2. Unplug the old filter(s)

Step 3 of CUCKOO's Water Purifier Natural Care Service is to flush the new filter(s).

3. Flush the new filter(s)

Step 4 of CUCKOO's Water Purifier Natural Care Service is to use the steamer to sterilise the water tank.

4. Use the steamer to sterilise the water tank

Step 5 of CUCKOO's Water Purifier Natural Care Service is to sterilise the faucet.

5. Sterilise the faucet

Step 6 of CUCKOO's Water Purifier Natural Care Service is to install the new filter(s).

6. Install the new filter(s)

Step 7 of CUCKOO's Water Purifier Natural Care Service is to sterilise the sink and chopping board.

7. Additional CCS – Sterilise the sink and chopping board

Step 8 of CUCKOO's Water Purifier Natural Care Service is to use the steamer to update the records on the service card.

8. Update the records on the service card after 17-Point check

Price List

Service Price (Per Year)

GRANITE RM711.90

GRANDE Water Purifer Natural Care Service Fee RM600

GRANDE RM630.00

TITAN Water Purifer Natural Care Service Fee RM650

TITAN RM682.50

WARRIOR Water Purifer Natural Care Service Fee RM530

WARRIOR RM556.50

XCEL 2 RM630.00

KING TOP 2 Water Purifer Natural Care Service Fee RM500

KING TOP 2 RM525.00

QUEEN STAND Water Purifer Natural Care Service Fee RM700

QUEEN STAND RM735.00

Rental plan of CUCKOO VIVID Water Purifier available from RM66/month with free servicing and filter replacement.

VIVID RM556.50

FLO RM735.00

GLAMOUR RRM598.00

ACE RM819.00

KIUT RM472.50

XCEL 2 RM630.00

All prices are exclusive of 8% SST.

Terms and Conditions apply. For complete details, please refer to the official T&C page [here].