CUCKOO Natural Care services for water purifiers, air purifiers, and induction cookers

*The above-mentioned figure refers to CUCKOO Water Purifiers and Air Purifiers.

CUCKOO Natural Care Service

The CUCKOO Natural Care Service is a product maintenance service which is conducted periodically for CUCKOO customers to maintain the quality and excellence of CUCKOO products such as water purifiers, air purifier, outdoor filter, and induction cookers. Each service, be it installation or our periodic servicing, is done with extreme care and passion by our professionally trained service specialists, known as Natural Doctors and Natural Doctresses, who are part of our CUCKOO+ Service Team.

We are the first brand in the market to offer a fully specialised team that is solely dedicated to providing Beyond Standards after-sales service and have received a 97%* customer satisfaction rate in an independent survey conducted in 2022.

*The above-mentioned figure refers to CUCKOO Water Purifiers and Air Purifiers.



Putra Brand Awards 2022

Putra Aria Brand Awards 2022

HRD Awards 2022

HR Asia Awards 2022

HR Excellence Awards 2022

Asia Pacific Enterprise Awards 2022

TBL Halal Award

CXP Best Customer Experience

HR Asia & WeCare Awards 2020

Asia Pacific Enterprise Awards 2020

2019 Frost & Sullivan Asia-Pacific Best Practices Awards

Malaysia Book of Records – Shortest Time For A Multi-Cooker To Cook GABA Rice

2019 Golden Bull Award – Super Golden Bull

Sin Chew Business Excellence Awards 2018 – Product Excellence Award