OUTDOOR WATER FILTER
NATURAL CARE SERVICE

The outdoor filter is serviced every 6 months as a way to maintain the technology that keeps each machine running. Our team of professionals, the Natural Care Service team, will visit each customer at their home to conduct the service.

Filter’s Durability

Lasting Performance
+
Effective Filtration

Filter’s Replacement Schedule

Filter Replacement
under CUCKOO GOOODPLANTM
(Rental Plan)
Filter Replacement
under Natural Care
Service Package
(Outright Plan)

Filter’s Durability

Lasting Performance
+
Effective Filtration

Filter’s Replacement Schedule

Filter Replacement
under CUCKOO GOOODPLANTM
(Rental Plan)
Filter Replacement
under Natural Care
Service Package
(Outright Plan)

Filter’s Durability

Lasting Performance
+
Effective Filtration

Filter’s Replacement Schedule

Filter Replacement
under CUCKOO GOOODPLANTM
(Rental Plan)
Filter Replacement under Natural Care Service Package
(Outright Plan)

Check List

Natural Care Service Visit
Every 6 months
1-to-1
Customised and
professional service
NCS 6-Point Check
Ensure each part is
clean and well-maintained
Natural Care Service Visit
Every 6 months
1-to-1
Customised and
professional service
NCS 6-Point Check
Ensure each part is
clean and well-maintained
Natural Care Service Visit
Every 6 months
1-to-1
Customised and
professional service
NCS 6-Point Check
Ensure each part is
clean and well-maintained

NCS 6-Point Check

  1. Water Source
  2. Product Cleanliness
  3. Auto Timer
  4. Leakage Test
  5. Product Surface
  6. Product Performance
CUCKOO PRIME X3 Outdoor Water Filter rental plan free 5-year Outdoor Water Filter Natural Care Service.

NCS 6-Point Check

  1. Water Source
  2. Product Cleanliness
  3. Auto Timer
  4. Leakage Test
  5. Product Surface
  6. Product Performance

Step 1 of CUCKOO's Outdoor Water Filter Natural Care Service is to close the water source and manually flush PRIME X3.

1. Close the water source and manually flush Prime X3 to remove all traces of water

Step 2 of CUCKOO's Natural Care Service is to soak the filter in Natural POE Cleanser (NPC), then wash the casing & the filter.

2. Soak the filter in ths Natural POE Cleanser (NPC) for 3-5 minutes, then wash the casing and the filter

Step 3 of CUCKOO's Natural Care Service is to replace the batteries in the
Auto Timer and reassemble it.

3. Replace the batteries in the
Auto Timer and reassemble it along with the Prime X3

Step 4 of CUCKOO's Natural Care Service is to turn the Prime Multiport Valve to “Filter” and check for any leakage.

4. Turn the Prime Multiport Valve to “Filter” and check for any leakage

Step 5 of CUCKOO's Natural Care Service is to clean the surface of the PRIME X3 with the Natural POE Polisher (NPP).

5. Clean the surface of the Prime X3 with the Natural POE Polisher (NPP)

Step 6 of CUCKOO's Natural Care Service is to clean the surface of the PRIME X3 with the Natural POE Polisher (NPP).

6. Test the product and let the kitchen water flow for 3-5 minutes to ensure quality of performance

Price List

Service Price (Per Year)

PRIME X3 RM530.00

*Note: CUCKOO Natural Care Service Package (NCSP) is only available within the first 10 years of product usership. Subsequently, filter replacement service may be continued with separate charges for filters and labour.