KITCHEN & OTHERS
NATURAL CARE SERVICE

As the first induction cooking hob that comes with an after-sales service in the market, CUCKOO meticulously ensure every cooking hob is maintained through periodical servicing every 4 months. The service, conducted by CUCKOO’s Natural Care Service team ensures each part of the induction hob is maintained.

Check List

Natural Care Service Visit
Every 4 months
1-to-1
Customised and
professional service
NCS 8-Point Check
Ensure each part is
clean and well-maintained
Additional Care Service
Steam sterilisation for
chopping board and sink

NCS 8-Point Check

  1. Temperature Test
  2. Tempered Glass Surface
  3. Touch Sensor
  4. Touch Panel
  5. Service Card
  6. Explanation
  7. On/Off Button
  8. Power Plug
CUCKOO Inductrio Hybrid Cooktop rental plan free 5-year Natural Care Service and warranty.

NCS 8-Point Check

  1. Temperature Test
  2. Tempered Glass Surface
  3. Touch Sensor
  4. Touch Panel
  5. Service Card
  6. Explanation
  7. On/Off Button
  8. Power Plug

Step 1 of CUCKOO's Kitchen Natural Care Service is to prepare the steamer and hygiene kit.

1. Prepare the steamer and hygiene kit

Step 2 of CUCKOO's Kitchen Natural Care Service is to remove stubborn stain on the surface.

2. Remove any stain from the surface using the scraper

Step 3 of CUCKOO's Kitchen Natural Care Service is to wipe the surface thoroughly using the Induction cleaner.

3. Using the Induction cleaner, wipe the surface thoroughly

Step 4 of CUCKOO's Kitchen Natural Care Service is to check the temperature of all craters.

4. Check the temperature of all craters

Step 5 of CUCKOO's Kitchen Natural Care Service is to sterilise cookwares such as CUCKOO KYNDELL stainless steel pot with lid..

5. Sterilise the pots

Step 6 of CUCKOO's Kitchen Natural Care Service is to update records on the service card.

6. Update records on the service card

Price List

Service Price (Per Year)

CUCKOO Inductrio: Induction Cooktop with Heating Technology

INDUCTRIO RM530.00

INDUCTWO RM470.00

*Note: CUCKOO Natural Care Service Package (NCSP) is only available within the first 10 years of product usership. Subsequently, filter replacement service may be continued with separate charges for filters and labour.