KITCHEN & OTHERS
CUCKOO+ CARE SERVICE

As the first induction cooking hob that comes with an after-sales service in the market, CUCKOO meticulously ensure every cooking hob is maintained through periodical servicing every 4 months. The service, conducted by CUCKOO+ Care Service team ensures each part of the induction hob is maintained.

Check List

CUCKOO+ Care Service Visit
Every 4 months
1-to-1
Customised and
professional service
CCS 8-Point Check
Ensure each part is
clean and well-maintained
Additional Care Service
Steam sterilisation for
chopping board and sink

CCS 8-Point Check

  1. Temperature Test
  2. Tempered Glass Surface
  3. Touch Sensor
  4. Touch Panel
  5. Service Card
  6. Explanation
  7. On/Off Button
  8. Power Plug

NCS 8-Point Check

  1. Temperature Test
  2. Tempered Glass Surface
  3. Touch Sensor
  4. Touch Panel
  5. Service Card
  6. Explanation
  7. On/Off Button
  8. Power Plug

Step 1 of CUCKOO's Kitchen Natural Care Service is to prepare the steamer and hygiene kit.

1. Prepare the steamer and hygiene kit

Step 2 of CUCKOO's Kitchen Natural Care Service is to remove stubborn stain on the surface.

2. Remove any stain from the surface using the scraper

Step 3 of CUCKOO's Kitchen Natural Care Service is to wipe the surface thoroughly using the Induction cleaner.

3. Using the Induction cleaner, wipe the surface thoroughly

Step 4 of CUCKOO's Kitchen Natural Care Service is to check the temperature of all craters.

4. Check the temperature of all craters

Step 5 of CUCKOO's Kitchen Natural Care Service is to sterilise cookwares such as CUCKOO KYNDELL stainless steel pot with lid..

5. Sterilise the pots

Step 6 of CUCKOO's Kitchen Natural Care Service is to update records on the service card.

6. Update records on the service card

Price List

Service Price (Per Year)

CUCKOO Inductrio: Induction Cooktop with Heating Technology

INDUCTRIO RM530.00

INDUCTWO RM470.00

*Note:

* Following the Budget 2024 announced by the Government, starting 1st March 2024, new CUCKOO+ Care Service Package (CCSP) purchase(s), loyalty program monthly payment(s), labour, and product relocation will be charged 8% service tax.

* CUCKOO+ Care Service Package (CCSP) is only available within the first 10 years of product usership. Subsequently, filter replacement service may be continued with separate charges for filters and labour.